Get in Touch
Have questions or need assistance? Our team is here to help you with all your eSIM needs.
Send Us a Message
Contact Information
Email Us
For general inquiries and support
support@romesim.com
Call Us
Mon-Fri from 9am to 6pm (IST)
+911204134821
Frequently Asked Questions
Everything you need to know about eSIMs
What is an eSIM?
An eSIM (embedded SIM) is a digital SIM card that's built into your device. Unlike traditional physical SIM cards, eSIMs can be programmed remotely and allow you to switch between different mobile carriers without needing to physically swap SIM cards.
How do I know if my device supports eSIM?
Most modern smartphones—including iPhone XS and newer, Google Pixel 3 and newer, and Samsung Galaxy S20 and newer—support eSIM. To check if your device is eSIM compatible, you can visit our website or contact our support team for assistance.
You can also verify compatibility directly on your phone by dialing *#06#. If an EID (eSIM ID)—a 32-digit number—is displayed, your device supports eSIM.
How long does it take to activate my eSIM?
eSIM activation is instant! Once you purchase your eSIM plan, you'll receive a QR code via email. Simply scan the QR code with your device, and your eSIM will be activated within minutes.
Can I use my eSIM in multiple countries?
Yes! Many of our eSIM plans offer regional or global coverage. You can use the same eSIM across multiple countries within the covered region without needing to purchase separate plans.